Sense Bridge

What does this error message mean?

Understand why a French website rejected your attachment and check what to do next.

Understand it in your language. Take action in another.

Step by step

  1. Capture the full message and enough of the screen to show which field it refers to. Cover passwords, codes and personal details that are not needed.
  2. Add the screenshot to Sense Bridge and ask for an explanation in English. Compare the file name and size limit with what is on the screen.
  3. Retry with a suitable file. Check that the attachment appears and look for a submission confirmation. An attachment error alone does not tell you whether the rest of the form was saved.

Fictional example in French

Le fichier est trop volumineux. La taille maximale est de 5 Mo. Le fichier n’a pas été ajouté.

What it means in English

The file is too large. The limit is 5 MB, and the attachment was not added. Check which file formats the website accepts and try a smaller, readable copy if needed. Keep the original.

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