Received an official letter you do not understand?

Paste a letter, email or decision — even in a language you do not know. Sense Bridge explains the meaning in a language you understand.

What does Sense Bridge explain?

A translation shows the words in another language. Sense Bridge also helps you identify the purpose of the letter, requested documents, amounts, dates and possible next steps. Add readable pages in their original order, then compare the explanation with the source.

Prepare a reply or a conversation

Use the reply assistant to draft a question about an unclear requirement. Review both language versions before sending it yourself. For a call or appointment, prepare short questions and useful phrases. Risk checks highlight suspicious links and pressure to act; they do not certify that a message is genuine.

See everyday examples

Fictional situations showing how explanations work. These are not real messages.

Housing · DE

Hausverwaltung: Am 12. November 2026 ist der Aufzug von 9:00 bis 12:00 Uhr außer Betrieb. Für einen stufenlosen Zugang kontaktieren Sie bitte die Hausverwaltung.

The lift is out of service on 12 November 2026, 09:00–12:00. Contact the building manager if you need step-free access.

Hospital · IT

Policlinico Sant’Orsola, Bologna: appuntamento il 12 novembre 2026 alle 10:30. Presentarsi 15 minuti prima con documento di identità, tessera sanitaria e referti precedenti.

Appointment in Bologna: 12 November 2026 at 10:30. Arrive 15 minutes early with ID, health card and previous results. Confirm through a known hospital contact.

Official website to check: https://www.aosp.bo.it/

Parcel · ES

Correos: Pague 1,95 € en 30 minutos en https://correos-entrega.example y facilite el PIN de su tarjeta.

The SMS demands €1.95 within 30 minutes and your card PIN. These are strong fraud signals. Do not click, pay or share your PIN. Check the parcel on the official Correos website.

Official website to check: https://www.correos.es/

The content alone does not authenticate the sender.

Received an official letter you do not understand?

Illustrative example. See how to check the deadline and next step.

A request for missing documents

Please provide the missing documents within 14 days.

Examples use fictional data

Understand a letter, document or suspicious message

Check which documents are needed and when the deadline begins. If unsure, contact the sender through an official channel.

Open the app

What happens after 7 uses?

You start with 7 free uses. After using them, you can request further free access. Requests are reviewed manually; access depends on service availability and the number of people using it.